Research Projects

Any data collection project that you envision can be accomplished with College Survey Services. Bring your ideas to the table and we will collaborate with your team to successfully deliver and collect the data you require.

The staff at College Survey Services offers you over fifty years of experience, from Scantron, NCS Pearson, ETS, CTB McGraw-Hill and the experience of higher education administrators involved with Academic Affairs and Institutional Research.  College Survey Services will design a survey delivery format that fulfills your requirements, such as booklets, tear-outs, postal mailings, URL sites, QR codes, email.

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College Survey Services delivered a ten-page questionnaire to over 200,000 registered nurses in various states for the University of Pennsylvania to “study patient safety and mortality rates based on nurse staffing and direct in-patient care.*

Working with College Survey Services, the response rate was 52%, which compares favorably with rates seen in other voluntary surveys of health professionals. College Survey Services’ willingness to adapt to our specific requirements, their design of a first-class data collection package and management of the large volume of returned data was invaluable!



To determine the association between the patient-to-nurse ratio and patient mortality, failure-to-rescue (deaths following complications) among surgical patients, and factors related to nurse retention.

Nurses employed in hospitals were asked to use a list to identify the hospital in which they worked, and then were queried about their demographic characteristics, work history, workload, job satisfaction, and feelings of job-related burnout.



In hospitals with high patient-to-nurse ratios, surgical patients experience higher risk-adjusted 30-day mortality and failure-to-rescue rates, and nurses are more likely to experience burnout and job dissatisfaction. Our results further indicate that nurses in hospitals with the highest patient-to-nurse ratios are more than twice as likely to experience job-related burnout and almost twice as likely to be dissatisfied with their jobs compared with nurses in the hospitals with the lowest ratios. These effects imply that, all else being equal, substantial decreases in mortality rates could result from increasing registered nurse staffing, especially for patients who develop complications.”

JAMA. 2002;288(16):1987-1993. doi:10.1001/jama.288.16.1987.
BMJ 2012; 344 doi: (Published 20 March 2012) Cite this as: BMJ 2012;344:e1717
*Researcher: (Linda H. Aiken, PhD, FAAN, FRCN, RN, Claire M. Fagin Leadership Professor in Nursing, Professor of Sociology, and Director of the Center for Health Outcomes and Policy Research)